Refund and Returns Policy


All sales are final and no refund will be issued.

If an order is lost or damaged, please reach out to us at [email protected].

Purchase Terms of Agreement

The purchase of digital products, including .JPEG and .PNG downloads are subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Purchase for digital products are deemed “used” after opening or downloading, to which all digital purchases made are non-refundable or exchangeable due to it being intangible.

Lilin© reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

Once you’ve received a confirmation e-mail stating that your goods have been shipped, please allow from 7-14 business days for your package to arrive. If you have not received your package by then, please contact us.